Clinic established for all insured employees and their insured dependents.
CLINIC AVAILABILITY | Weekdays |
WEEKLY HOURS | 58 |
EMPLOYEES | 3,500 |
TOTAL INSURED (W/DEPENDENTS) | 9,500 |
Within 6 months of opening, the near-site clinic had achieved over 90% compaction of available appointments. The client had realized nearly a 2:1 ROI on direct claim mitigation alone. The California Public school reviewed and approved its first expansion to 6 days per week Monday-Saturday.
Within another 12 months (18 months from opening) the school district approved an additional expansion to form 40 hours to 58 hours of operations per week along with an additional full-time practitioner on-site to assist with patient care needs.
AVERAGE WAIT TIME | 6 | MINS |
DIRECT AMBULATORY CLAIM MITIGATION: | 1.9:1 | ROI |
PATIENT SATISFACTION SCORES: | 4.85 / 5 | STARS |
TOTAL INSURED (W/DEPENDENTS) | 9,500 | LIVES |
CLINIC AVAILABILITY | Weekdays |
WEEKLY HOURS | 40 |
EMPLOYEES | 3,500 |
TOTAL INSURED (W/DEPENDENTS) | 9,500 |
After a thorough RFP (Request for Proposal) Elite was selected to open and operate the on-site primary care and workers compensation care clinic. While scheduled to open in mid to late 2020, the COVID-19 pandemic increased the need for an expedited opening. Elite was able to set-up, furnish, and staff a full-time on-site clinic in just a few weeks.
Initially the clinic was only offered to a smaller portion of the county's workforce and their insured dependents, but after proof of concept, increased utilization, positive patient care results and a positive ROI the county approved the roll-out to all insured employees and their dependents. Continued growth in member utilization has led to the evaluation of additional expansion of time and days to the currently full-time Monday through Friday, 40 hours per week.